Box Program FAQs

A Spring Box

How do prices compare to the grocery store?
We spend a long time thinking about how to value to the food we produce. While grocery stores adjust their prices to reflect supply, demand and food trends, we have to think in more basic terms, like how much labour is involved. Accordingly, our prices are static for the year while grocery store prices are wide ranging. Many of the staples in your box like chard, kale, squash and lettuce are often cheaper than the grocery store but harder-to-grow specialty items like carrots and broccoli are more expensive. We guarantee you the highest quality produce with flavour that will “wow” you with its simple authenticity.

Can we make substitutions?
Because we have tiny little farms, and because we’re farmers first (rather than administrators), we’re not able to make substitutions. Some of our customers who have strong dislikes have a friend, family member, or neighbor who is also a box customer so they can arrange trades.

Can I order larger quantities?
Occasionally we’ll have a bumper crop that allows us to offer special bulk orders (flats of strawberries or cases of tomatoes). If this happens, we’ll let you know in the newsletter.

What comes in the winter box?
To maintain variety in the winter box, we include some frozen items (berries, basil pesto, beans, etc), and some dried items (beans, tomatoes). The staples in the winter are storage crops like squash, potatoes, and garlic. But, the miracle of living in this area is that you can also expect fresh braising greens and salad greens every week, and fresh carrots, rutabaga, celeriac, beets, parsley, and parsnips. Check our newsletter archives to see what last winter was like.

What happens if we go away on vacation?
Just give us a call to postpone delivery. Please call by Friday morning preceeding the box that you want to skip.

How many boxes do I have to pay for in advance?
We generally ask for a payment of 10 boxes at a time, which allows us to plan ahead effectively. However we can make other arrangements if necessary.

How else can I get your produce?
Every Saturday all summer long we’re at both James Bay Market and Moss Street Market

How much produce is in the box?
There are usually 7 to 9 different items in the box. This almost always includes one type of fruit, a bag of our delicious salad greens, and 5 to 7 other vegetables.
Check our newsletter archive to see what has been in the box in the past.

What’s the best way to reach you?
Because we like to spend as much time as we can in the field, we often aren’t in to answer the phone, but we do check our messages, so please leave one! We also check our email almost every day.
phone : 250-818-5807
e-mail : boxcoordinator@saanichorganics.com

How far do you deliver?
We deliver to Greater Victoria and the Saanich Peninsula. Sorry, right now we do not deliver to the Western Communities.

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